Refund and Return Policy

Welcome to Mythological Artistry and our website at www.mythologicalartistry.com (our “website”). This policy applies to all purchases you make from Mythological Artistry, Rue 28 de maio 28, 6000-541 Juncal do Campo, Castelo Branco, Portugal (“Mythological Artistry”, “we”, “us”, “our”).

By placing an order for any of our products, you represent that you have read this policy and that you agree to and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, please do not place an order with us.

GENERAL POLICY FOR DIGITAL PRODUCTS

All sales of our Unique Esoteric and Mythical Illustrations are final. Due to the nature of digital products, we do not offer refunds under any circumstances. No returns or exchanges apply to our digital products.

STATUTORY RIGHT TO RETURN DIGITAL GOODS UNDER EU AND PORTUGUESE LAW

Under EU Directive 2011/83/EU on consumer rights and Portuguese consumer protection laws, consumers generally have a right to withdraw from distance contracts. However, this right of withdrawal for digital content not supplied on a tangible medium expires prematurely if:

• We have already provided you access to and delivered the digital products.

• You knew that you would lose your right to return at the time of purchase.

• You have confirmed that you have read our Terms of Service, and you agreed that we will make the delivery of your digital product before your right to return expires.

By proceeding with your order and agreeing to these terms, you expressly consent to the immediate performance of the contract and acknowledge that you will lose your right of withdrawal once the digital content is delivered.

TECHNICAL ERROR

In the unlikely event that you are experiencing or have experienced a technical error with your purchased Digital Product, please contact us with details and images of your experience so we can investigate the error and determine if a refund is owed to you.

CHANGES

We may update this Refund and Returns Policy from time to time. If we make changes to this policy, we will revise the effective date.

EFFECTIVE DATE

Sunday, 8th of June, 2025

QUESTIONS?

If you have any questions about this Refund and Returns Policy, please contact us using mythologicalartistry@gmail.com.